I was talking to Jane Chin on Plurk about her conundrum of too many blogs, and too little focus, and she’s not alone. My feeling was that in today’s hyper-niched world – brought to you by the wide and vast internet – brands are forced to go narrow and deep instead of wide and broad in order to retain their relevance. I’m not the first to say this, of course. (Check out The Long Tail.)Here’s why I’m adamant that a focused brand beats an “everything” brand any day (unless you're a bagel).
Managing expectations.
Focusing your brand means that your community always knows what to expect from you. This doesn’t mean that you never do anything innovative, it just means that your innovations are focused on the things that add value, interest, or dimension to your brand while still responding to the needs of your community.
Solving real problems.
As the saying goes, you can’t please all of the people all of the time, and if you try, you risk your brand feeling a little schizophrenic. But if you focus your efforts on the things you’re passionate about and you can do best, you’ll truly be able to solve problems for the community that needs you.
Longevity.
Brands that are built with purpose and depth have the foundation to endure, adapt, evolve.
Some discussion amongst the smart folk yielded a few examples of brands that may have lost their focus:
• Starbucks and their forays into music and chocolate?
• Mercedes by offering lower end cars for mass markets?
• Barack Obama by hitting the campaign trail with Hillary Clinton?
• Coke – too many varieties?
• Harley-Davidson and their cake decorating kit (no, I’m not kidding)
• Target – are they getting into too many things?
• Martha Stewart – just how many things can one license in how many quality/price tiers and still be competitive?
Do you have examples of brands that are diluted? How important is it for a brand to stay narrow and deep? What keeps a brand relevant to you even as they evolve? Let’s talk more.
Photo Credit: Bripc
